Everything you need to know about working with us.

To make an appointment, you can call, email, or complete the enquiry form on our Contact Us page. A member of our administration team will be in touch to discuss your needs and help identify the most suitable appointment options.

Appointments are available at our Park Orchards clinic, with telehealth appointments also available where appropriate. We may also offer selected after-hours or weekend appointments; please contact our team to discuss availability.

You do not need a referral to see a psychologist at Jigsaw Psychology. However, a valid referral and Mental Health Treatment Plan from your GP is required to access Medicare rebates.

Private health insurance rebates may also be available, depending on your level of cover. We recommend checking directly with your health fund before your appointment.

Jigsaw Psychology welcomes self-managed and plan-managed NDIS participants. Please speak with our administration team about current availability and fees.

Standard appointments are generally 50 minutes long.

We accept payment by EFTPOS or credit card at the clinic, securely stored card payment, or electronic bank transfer. Medicare claims can be processed by our administration team following your appointment.

We understand that plans can change. Please let us know as soon as possible if you need to cancel or reschedule an appointment.

No fee applies where more than 48 hours’ notice is provided. Cancellations made with 24–48 hours’ notice incur a fee of 50% of the session cost. Cancellations made with less than 24 hours’ notice, or missed appointments, incur the full session fee.